Frequently Asked Questions - Grooming
Does my dog meet other dogs during their grooming visit?
No - all dogs entering our facility, via lobby or taxi, have a 30 minute window. This is so they don't meet in the lobby, bathing area, grooming and hold over to go home, area.
Do you hold onto my dog all day?
No - Full Haircut and A Little Trim appointments visit with us for two hours. DeShedding and Bath & Dry appointments visit with us for one hour.
Will you let me know, when to return and pick up my dog?
Yes - when you arrive with your dog via lobby, you'll find a television monitor to the left. Listed on the screen are all dogs, breed, service, add on, pick up time and price.
Are you accepting new clients?
Yes - all the time. We love to visit with new pups!
Are you licensed and insured?
Yes - we have been grooming dogs since May, 2003.
Do you muzzle dogs?
No - we are a NON-MUZZLING facility. We give every dog a opportunity. Unfortunately, sometimes we have to call the owner to come back for their dog.
Do you need vaccination records for grooming?
No - since your dogs don't meet other dogs. We will ask you for records, if your dog bites a staff member.
Does my dog need a leash and collar/harness to enter the lobby area of the facility?
Yes - our business insurance requires all dogs entering and exiting our facility, must have a leash and collar/harness on their dog.