Frequently Asked Questions - Grooming

Does my dog meet other dogs during their grooming visit?

No - all dogs entering our facility, via lobby or taxi, have a 30 minute window.  This is so they don't meet in the lobby, bathing area, grooming and hold over to go home, area.

Do you hold onto my dog all day?

No - Full Haircut and A Little Trim appointments visit with us for two hours.  DeShedding and Bath & Dry appointments visit with us for one hour.

Will you let me know, when to return and pick up my dog?

Yes - when you arrive with your dog via lobby, you'll find a television monitor to the left.  Listed on the screen are all dogs, breed, service, add on, pick up time and price.

Are you accepting new clients?

Yes - all the time.  We love to visit with new pups!

Are you licensed and insured?

Yes - we have been grooming dogs since May, 2003.

Do you muzzle dogs?

No - we are a NON-MUZZLING facility.  We give every dog a opportunity.  Unfortunately, sometimes we have to call the owner to come back for their dog.  

Do you need vaccination records for grooming?

No - since your dogs don't meet other dogs.  We will ask you for records, if your dog bites a staff member.

Does my dog need a leash and collar/harness to enter the lobby area of the facility?

Yes - our business insurance requires all dogs entering and exiting our facility, must have a leash and collar/harness on their dog.