Frequently Asked Questions - Daycare
Can I send treats with my dog for Daycare?
Yes - please send them in a ziplock bag with your dogs name.
Can the Dog Taxi pick up my dog for Daycare?
Yes - when scheduling Daycare Services, also select the "Add on" for round trip or one way Dog Taxi Service. We will schedule the pick up and departure time for you.
Can I schedule same day Daycare?
No - we need at least 24hrs prior to arrival to schedule staff members to play with your dog at Daycare.
Can I pick up my dog at anytime from Daycare?
Yes - anytime after 9:00AM, but you must pick up your dog by: 6:00PM.
Do you need my dogs vaccination records for Daycare?
Yes - since now your dog will be playing with other dogs in our Living Room Arena Area.
Does my dog need to be "Approved" for Daycare?
Yes - since we're a ALL OPEN facility, each dog has to be able to play and get along with all the other approved dogs.
Does your facility have a late pick up fee?
Yes - for every 15 minutes late, we charge a extra $5.00
Can my dog visit earlier then 8:00AM?
Yes - please ask how this works during your scheduled Tour of our Facility - Meet & Greet.
Can my dog get groomed, while visiting at Daycare?
Yes - just schedule a grooming appointment along with Daycare.
Can my dogs nails get trimmed while visiting at Daycare?
Yes - just schedule a nail trim appoint along with Daycare.
If I need to cancel my Daycare visit, do I get refunded?
Yes - a couple of different ways you can select. You can get a refund to your credit card. You can have the amount loaded on a gift card or you can credit the amount towards your dogs next visit.
Tour of our Facility
This is our "Meet & Greet" with you and your dogs!